Featuring The Top 5 BPO Companies in Malaysia

At iSearch, we compile lists of business services to help companies search for the service that best fits their needs.

With countless BPO companies currently available, we have decided to feature only the top providers that have been proven to deliver quality work and service.

View the featured list of BPO companies below and contact the one that you are interested in!


ENVO BPO is an award-winning and ISO-certified business process outsourcing company that has been around since 2009.

Located in Petaling Jaya, ENVO provides highly-rated outsourcing services such as customer service and help desk support, leads generation, appointment setting, customer surveys, telemarketing, and even IT outsourcing.

The skilled experts at ENVO are guaranteed to produce great results within a quicker turnaround time.

Website: ENVO BPO

2. Upstream BPO

Located in Cyberjaya, Upstream BPO is an award-winning company that assures excellent results for your business.

Their management consists of multi-disciplined professionals with vast experience. KPIs and milestones are at the heart of Upstream’s operations, so rest assured your company will be receiving only the best quality services.

Some services that Upstream provides include inbound and outbound call centre services, appointment setting, reactivating existing or dormant clients, and B2B lead generation.

Website: Upstream BPO

3. Redberry Contact Center

Formerly known as Vision IP Services, Redberry Contact Center is a customer contact center owned by Redberry Group which owns subsidiaries in the media, telecommunication, and ICT industries.

The knowledgeable and friendly staff at Redberry are multi-lingual, which means they can communicate effectively with a diverse range of customers on behalf of your business.

Redberry’s services include call handling, a comprehensive Customer Relationship Management (CRM) solution, digital marketing, and more.

Website: Redberry Contact Center

4. Brandt International

Based in Kuala Lumpur, Brandt International is a leading Malaysian BPO that serves organizations globally.

The company provides outsourced customer service, telemarketing, sales, support, and contact centre solutions powered by Insights, AI, and cloud solutions. They serve many local and regional clients from their delivery sites in Malaysia.

Brandt International offers services in areas such as customer experience management, customer service and sales, consulting and advisory, learning and development, and business outsourcing.

Website: Brandt International

5. Canaan Communication & Technologies

Canaan is one of the most popular go-to companies when it comes to outsourcing business operations.

Canaan combines customer service technology with their experience and knowledge to help businesses deliver the best possible customer experience. It’s the perfect BPO company if you are looking for one that does not over-promise or charge exorbitant prices.

Canaan’s services include customer support, recruitment, back office operations, content moderation, training and development, digital marketing, IT helpdesk, social media management, and much more.

Website: Canaan Communication & Technologies

Recap of The Top 5 BPO Companies in Malaysia

  2. Upstream BPO
  3. Redberry Contact Center
  4. Brandt International
  5. Canaan Communication & Technologies

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